Privacy and Cookie Policy
Last Updated: 29/01/2026
1. Who We Are
Digitall Comms provides telecommunications equipment and services, including the sale and hire of two-way radios and associated solutions.
For the purposes of data protection legislation, Digitall Comms is the Data Controller.
Contact details:
Digitall Comms Ltd
46-48 Odsal Road, Odsal, Bradford, West Yorkshire, UK, BD6 1AQ
Email: info@digitall-comms.co.uk
Telephone: 01274 602504
2. What Personal Data We Collect
We may collect and process the following types of personal data:
- Name, job title, and company name
- Email address and telephone number
- Billing and delivery addresses
- Order, hire, service, and enquiry details
- Communications with us (email, phone, support queries)
We do not intentionally collect special category personal data.
3. How We Use Personal Data
We use personal data for the following purposes:
- To respond to enquiries and provide quotations
- To supply products and services, including equipment hire
- To manage contracts, orders, invoicing, and payments
- To provide customer support and technical assistance
- To manage feedback, complaints, and service issues
- To meet legal and regulatory obligations
4. Lawful Basis for Processing
We process personal data under one or more of the following lawful bases:
- Performance of a contract
- Legitimate business interests, such as responding to enquiries and improving services
- Legal obligation, including tax and accounting requirements
- Consent, where required (e.g. marketing communications)
5. Marketing Communications
We may contact you with relevant information about our products and services where permitted by law.
You can opt out of marketing communications at any time by:
- Using the unsubscribe link in emails, or
- Contacting us using the details above
6. Data Sharing
We may share personal data with trusted third parties where necessary, including:
- Courier and logistics providers
- IT and cloud service providers
- Professional advisers (e.g. accountants)
All third parties are required to handle personal data securely and in accordance with data protection legislation.
7. Data Retention
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, including legal, contractual, and regulatory requirements.
Retention periods are reviewed periodically to ensure personal data is not kept longer than necessary.
8. Data Security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. Access to personal data is restricted to authorised personnel only.
9. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure of data (where applicable)
- Restrict or object to processing
- Request data portability
To exercise your rights, please contact us using the details above.
10. Complaints
If you are unhappy with how we handle your personal data, you have the right to complain to the Information Commissioner’s Office (ICO): www.ico.org.uk
11. Changes to This Notice
This Privacy Notice may be updated periodically. The latest version will always be available on request or via our website.
Cookies
12. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help the website function correctly, improve user experience, and provide information about how the site is used.
Cookies do not give us access to your computer or any information about you other than the data you choose to share.
13. How We Use Cookies
We use cookies to:
- Ensure the website functions correctly
- Remember user preferences and consent choices
- Analyse website traffic and usage
- Support marketing and advertising activities (where consent is given)
You can manage or withdraw your cookie consent at any time through your browser settings or our cookie consent tool.
14. Types of Cookies We Use
Necessary Cookies
These cookies are required for the basic operation of the website and cannot be switched off.
Examples include:
- Secure login and session management
- Load balancing and security protection
Functional Cookies
These cookies enable enhanced functionality and personalisation, such as live chat or social media sharing.
Analytics Cookies
These cookies help us understand how visitors use our website so we can improve performance and user experience. Data collected is anonymised where possible.
Advertising Cookies
These cookies are used to deliver relevant advertisements and measure the effectiveness of marketing campaigns.
Advertising cookies are only used where you have provided consent.
15. Cookie List
16. Managing Cookies
You can control and manage cookies through your browser settings. Please note that disabling some cookies may affect website functionality.
17. Changes to This Notice
This Privacy & Cookies Notice may be updated from time to time. The most recent version will always be available on our website.