VoCoVo Call Points

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VoCoVo Call Points

VoCoVo Call Points are compact, wireless assistance buttons that customers can use to request help from staff. When a customer presses the assistance button, they are connected to a member of staff directly via their VoCoVo headset. VoCoVo Call Points are perfect for locations where continual staffing isn’t practical like click and collect counters, fitting rooms and self-checkouts.

VoCoVo Call Points are designed for the retail industry, helping businesses to free up staff while maintaining customer satisfaction.

On top of the obvious practical in-store benefits, Call Points also feature useful data tools, an extra-long battery life, mains and battery power options, a useful modular design and connection security.

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Categories: Miscellaneous

VoCoVo Call Points

VoCoVo Call Points are designed for use with the VoCoVo Controller.

Call Points allow customers to make assistance requests at the location and time it is needed.

Retail stores can use Call Points to monitor infrequently visited locations in stores, such as click and collect or customer service points. When customers press the help button, they are immediately connected to a member of staff via their VoCoVo headset. The member of staff is alerted to the location, and a conversation is opened.

This simple system frees up staff to do more productive and fulfilling work. At the same time, it also allows customers to receive all the support they need.

VoCoVo Call Points also feature useful in-built technology. Devices provide wide range coverage (up to 90m), and they provide high-quality audio in transmission and receipt. Devices also operate without Wi-Fi, reducing strain on Wi-Fi networks. Connections are also secure.

Devices can also be powered by either mains power or battery power. Extra-long battery life also means devices typically only need to be charged every 90 days. On top of all this, Call Points come with useful data and statistics features that businesses can use to improve customer service.

VoCoVo Call Points are 120mm x 112mm x 27mm in size, 360g in weight (with battery), operate at 1.880 – 1.900 GHz and have a range of up to 90m without repeaters. They also feature a rechargeable NiMH Pack 4.8V DC battery, an alkaline pack 6V DC Micro-USB battery charge port and a rear 240V mains feed.

Key Features

  • Full-duplex communication
  • Battery or mains power
  • Modular design
  • Call Point usage data and statistics available via the VoCoVo Portal & Data Extract API
  • ‘Custom message’ feature

VoCoVo Call Points Hire and Purchase

Whether you want to hire or purchase, Digitall Comms has you covered. Make a purchase or hire enquiry today or if you have any additional questions, don’t hesitate to contact us.

More Information

Find out more about the VoCoVo Call Points in the brochure.



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